Unlocking Holistic Performance Through Data Synergy

Modern hotels operate on a complex web of data generated by essential systems: the Property Management System (PMS) tracks guests and occupancy, the Building Management System (BMS) controls climate and plant, and the Computerised Maintenance Management System (CMMS) manages asset upkeep.

Yet, from our experience working closely with hotel operators, we frequently see these powerful systems operating in silos, particularly when it comes to detailed, real-time utility consumption. This separation limits the potential for deeper operational insights and truly optimised performance. At Augos, we believe that integrating granular utility data is key to unlocking this next level of operational intelligence.

The Problem of Data Silos in Hospitality

While each system holds valuable information, the lack of easy integration often hinders a complete understanding of property performance:
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• PMS: Knows who is in the building and when, but not the specific energy or water cost associated with servicing those guests beyond broad estimates.
• BMS: Controls vast amounts of equipment, but accessing and correlating its operational logs with actual, granular energy consumption can be complex, costly, and often requires specialist intervention. We often observe that the sheer complexity and expense of leveraging traditional BMS systems for detailed utility analysis presents a significant barrier for many operators.
• CMMS: Tracks maintenance activity but often lacks direct correlation with equipment energy efficiency before or after servicing, making it hard to quantify the bottom-line impact of maintenance strategies.

Without connecting these dots, managers lack crucial context. Was high energy use last Tuesday due to occupancy, an inefficiently running chiller needing maintenance, or suboptimal BMS scheduling? Answering these questions accurately is difficult when data remains fragmented.

Augos as the Accessible Utility Data Hub

This is where Augos provides the critical missing link. We focus on delivering what many systems don't: accurate, granular, and accessible utility data. Deployed often as a more practical and cost-effective solution specifically for utility intelligence compared to complex BMS overhauls, Augos provides:
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• Precision Sub-metering: Capturing real-time energy, water, and thermal consumption for specific areas, departments, or equipment.
• User-Friendly Platform: Presenting complex data through intuitive dashboards and reports designed for hotel operators, not just building engineers.
• Adaptability: Crucially, our platform is designed to adapt to regional nuances, allowing for analysis and reporting that reflects complex local tariffs, specific regulatory requirements, or unique operational constraints – offering a richer, more relevant perspective than many generic systems.

Unlocking Insights Through Integration & Correlation

The true power emerges when Augos data is viewed in context with information from your other systems. While deep, real-time API integration across all platforms remains a future goal for many, significant value can be unlocked today through correlation and analysis (using structured data exports from Augos alongside reports from your other systems):
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• Augos + PMS: Go beyond simple averages. Correlate precise energy/water consumption per floor or room type with detailed occupancy data. Calculate the true utility cost per occupied room, analyse consumption patterns based on guest segments or booking sources identified in the PMS, and build far more accurate consumption forecasts.
• Augos + BMS: Validate BMS effectiveness. Use Augos' measured consumption data to verify if BMS control strategies (e.g. temperature setbacks, optimal start/stop routines, plant sequencing) are actually delivering the anticipated energy savings in the real world. Identify discrepancies where BMS logic might need tuning based on actual performance feedback.
• Augos + CMMS: Create data-driven maintenance loops. Link sudden energy consumption spikes detected by Augos to specific equipment failure work orders in the CMMS. Conversely, analyse Augos data before and after scheduled preventative maintenance tasks logged in the CMMS to quantify the impact of servicing on equipment efficiency and energy use.

The Benefits of a Connected View

Breaking down these data silos delivers tangible advantages:

• Holistic Performance Understanding: Gain a comprehensive picture of how occupancy, building operations, and maintenance activities truly interact and influence utility costs.
• Sophisticated Analysis & KPIs: Move beyond basic utility totals to develop meaningful, cross-departmental Key Performance Indicators (KPIs).
• Data-Informed Decision Making: Empower managers across departments (Operations, Finance, Engineering) to make better decisions regarding capital investments, operational adjustments, and maintenance priorities.
• Enhanced Value from Existing Systems: Leverage your investments in PMS, BMS, and CMMS more fully by enriching their data with real-world utility consumption context provided by Augos.
• Pathway to Advanced Optimisation: Lay the groundwork for more sophisticated building performance tuning and predictive analytics.

Conclusion: From Siloed Data to Integrated Intelligence

In an increasingly competitive market, harnessing all available data for operational intelligence is key. Integrating granular, reliable utility consumption data – provided accessibly and adaptably by Augos – with insights from your PMS, BMS, and CMMS breaks down detrimental silos. This connected approach provides the holistic view needed to truly understand performance, identify hidden opportunities, empower cross-departmental collaboration, and make smarter, data-driven decisions that enhance efficiency and protect your bottom line.

Contact Us

Ready to connect the dots and unlock deeper insights from your hotel's data? Contact our team by email: info@augos.io or call: +27 87 093 6174 to learn how we bridge the gap.